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梁編輯木蟲 (正式寫手)
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[求助]
中文摘要翻譯為英文潤色
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門診“一卡通”在診療服務中的應用 【摘要】 目的 探討 “一卡通”在門診診療服務中的應用效果。方法 在門診信息管理系統(tǒng)基礎上實行“一卡通”門診信息化診療模式，比較“一卡通”就診模式與傳統(tǒng)就診模式患者的就診時間、患者滿意度和門診投訴率。結果 兩組患者的就診時間及患者滿意度得分比較差異有統(tǒng)計學意義（均P <0.01）,“一卡通”模式組的就診時間顯著短于傳統(tǒng)模式組，患者滿意度高于傳統(tǒng)模式組。一卡通模式組投訴率顯著低于傳統(tǒng)模式組（P<0.05）。結論 “一卡通”就診模式能有效縮短患者的就診時間，提高患者滿意度，降低門診投訴率，值得推廣應用。 【關鍵詞】信息系統(tǒng)；一卡通；診療服務；患者滿意度 The effect of general card in the clinic service 【Abstract】 Objective To investigate the effect of general-purpose card in the clinic service．Methods The general card system on informationalized clinic service based on clinic information management system was enforced．The two outpatient visit modes were compared in terms of visiting duration， patient’s satisfaction degree and the occurrence rate of health complaints．Results Two sets of patient treatment time and patient satisfaction score differences were statistically significant (P<0.01), general card mode of group visiting time was significantly shorter than the traditional mode of group, group of patient satisfaction higher than the traditional model. general card group complaints was significantly lower than the traditional pattern group (P<0.05).Conclusion The visit mode on general card system can shorten the visiting duration，increase the patient’s satisfaction degree，enhance the medical service quality and reduce the rate of medical patient complaints. 【Key words】Information systems; general card; Diagnosis and treatment services; Patient satisfaction [ 來自科研家族 學術期刊編輯與出版 ] |
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money4u
至尊木蟲 (著名寫手)
- 翻譯EPI: 26
- 應助: 0 (幼兒園)
- 金幣: 12804.8
- 紅花: 1
- 帖子: 1773
- 在線: 107.6小時
- 蟲號: 425515
- 注冊: 2007-07-27
- 性別: GG
- 專業(yè): 物理學I
【答案】應助回帖
★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★
愛與雨下(金幣+2): 2012-03-11 12:47:34
梁編輯(金幣+30, 翻譯EPI+1): ★★★很有幫助 2012-03-12 23:17:54
愛與雨下(金幣+2): 2012-03-11 12:47:34
梁編輯(金幣+30, 翻譯EPI+1): ★★★很有幫助 2012-03-12 23:17:54
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Objective The application effect of general-purpose card in clinic service was investigated． Methods Theinformationalized clinic service system of general-purpose card was enforced on the basic clinic information management system．The visiting duration， degree of patient’s satisfaction, and the occurrence rate of health complaints was compared between the new and traditional clinic system. Results The comparison of difference of the patient treatment time and patient satisfaction score are of statistically significant (P<0.01), significantly shorter visiting time, higher satisfaction degree and significantly lower complaints from patients were obtained comparing the new mode group and traditional pattern group (P<0.05). Conclusion The application of general card system can greatly shorten visiting duration，increase the patient’s satisfaction degree，enhance the medical service quality and reduce the rate of medical patient complaints. As the result, the new system is worth being promoted. 另外，建議樓主能夠統(tǒng)一一下一卡通，就診時間，投訴率等詞 |
2樓2012-03-11 11:08:27
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